ABOUT MONSTER EXPORTS
Our goal as a company reflects our name: we want to make sure that our clients make the right choice, take the right steps and come back and do it again. We make a commitment to our clients to guide them through every step of the way and you can hold us to all of our promises.
WE ARE IN THIS TOGETHER
We learn your needs, we learn your goals, we help you fulfill them. This mutual collaboration contributes to mutual success. Together we are a team. Our clients are happy with their purchases and come back for new ones. We are happy with new purchases and new customers brought by our happy clients. You get your dream cars and we together establish a good relationship and exclusive deals with the auctions.
WE TAKE CARE OF YOUR WORRIES
Our reputation directly relates to your satisfaction. When you are happy, we are happy. It is our responsibility to make sure that your needs are met. When you have a question or concern, our team of trained customer service representative works with you for as long as needed to solve it. They do not give an answer to a client just to give one: they really try to help, assist, research, think, direct, support, listen and take care of the client’s issues and hesitations. If for any reason they need help with solving it, our administration personally takes care of your case. We very carefully select our employees to make sure that they can carry out our mission.
WE STRIVE FOR EXCELLENCE
We are the best in the market because we never stop exploring and improving. We are very ambitious and always come up with new helpful tactics, search for new sources of vehicles, develop productive purchasing strategies, and invent new educational tools. We always want to be better. We love feedback from our customers and take every single comment into consideration.
WE ARE SINCERELY THERE FOR YOU
We really are eager to help with any question at any time. It is a new concept for many, and we never exploit your inexperience in the subject. We help you gain the right knowledge and experience and then let you take advantage of the limitless opportunities our company has to offer. Our goal is to eliminate the clients’ stress, which in turn will make this purchase go easier for all of us.
WE HELP YOU MAKE THE RIGHT CHOICES
We made a choice to be in this business because we love it. We want you to love your choice as well. We want our clients to make the right choices because their success is our success. We never let you buy a vehicle that is not right for you. We help you make the right choice with the purchase and assist you in finding another vehicle that better suits your needs. We help you to realistically estimate the potential of the vehicle and find one for you that truly meets your goals.
WE ARE ALWAYS HONEST WITH YOU
Your trust is our key to success. Our integrity is our defining factor. We have no hidden fees and we the lowest prices. If you find something cheaper, we will match that price plus give you an extra 10% of the difference. We keep it simple, candid and real. We stand by our word. It is a matter of our company’s dignity.
WE EQUIP YOU WITH THE TOOLS AS NECESSARY TO MAKE THE RIGHT CHOICE.
You are interested in it because your goal is to save money. We are interested in it because our goal is to earn your trust and gain a loyal customer, who will spread the word to all the friends and family about the superior service that we provide. We develop a mutually beneficial relationship, which makes both sides happy. In the forms of blogs, videos, articles, news updates, press releases, and special events, we provide you with the necessary information to make the right steps in the right direction.
WE PREPARE YOU FOR THE PURCHASE
Our goal is not to just sell. Our goal is to build a life-long relationship with our customers. When you gain the right knowledge and learn the right steps in the process of buying a salvage car, your possibilities are unlimited. Your options are countless. You will come back again and again. The beauty of the salvage car world is that it brings diversity to life for a very manageable sum. We never pressure you to make a purchase. We make sure that you are ready to make that decision yourself. We guide you towards that purchase and help you with it when you feel confident and excited about it.
WE ARE COMMITTED TO MAKING YOUR PURCHASE A SUCCESS
We always guide you through your purchase when you need our help. We help you find the right vehicle and explain to you the whole process of the sale. We answer all your questions until the moment that you feel content and satisfied.